Position: Operations Associate
Reports to: Fabiola Arvizu, Operations Manager
Location: Greater Seattle Area
Position type: full-time exempt
Salary: $45,000-$55,000
Benefits: 23 days paid time off, 11 paid holidays, flexible, family-friendly schedule, medical (zero-deductible HMO and PPO options), dental, short- and long-term disability, life, and AD&D insurance, with RVC covering over 90% of the costs of the insurance package. Transit Orca card available as well.
Start date: September 2020
About RVC
RVC strengthens the power of communities of color in order to create a more equitable society through capacity-building, leadership development, and operations support. We accomplish this through our core programs and services as well as through leading partnerships with community members and organizations of color. These members and organizations provide support services tailored to the strengths and needs of the communities they serve. For this reason, people of color are encouraged to apply to our job postings.
Summary of position
Do you love creating systems and processes that increase efficiency? Are you amazingly talented at keeping track of all kinds of tiny details? Do you want to be challenged all the time at work, pushed to the limit, learn a ton of stuff, be on the cutting edge of equity and community engagement work, have a lot of fun, be frustrated on occasion and inspired frequently, and make a significant impact? RVC is looking for an Operations Associate who wants an opportunity to learn and grow at a self-managing organization. The Operations Associate will play a vital role in the team, supporting various aspects of RVC’s internal operations. RVC intends to invest deeply in the professional development of this position so that they can grow and develop as the organization grows, gaining increasing levels of responsibility and opportunity over time.
Essential Responsibilities
Office Management (30%)
- Ensure the office is welcoming for both staff and guests, with all necessary amenities kept clean and in working order
- Manage the office supply and food budgets, overseeing all related purchasing
- Provide event set-up and food ordering support
- Oversee logistics for internal RVC retreats/events
- Maintain an office culture that is culturally responsive and promotes the wellbeing of our staff and community
- Ensure the organization has strong disaster management policies and provide organizational support in navigating disasters effectively
Financial and Human Resources Activities (30%)
- Manage all RVC internal Accounts Payable needing payment via check, by processing invoices, writing checks, and ensuring all necessary documentation is submitted
- Manage incoming funds received via check by depositing checks and submitting documentation
- Oversee PEX Card system, ensuring all employees are able to make purchases easily and that all necessary documentation is collected and submitted in a timely fashion
- Process reimbursements and other financial paperwork
- Generate financial reporting for internal RVC grants
- Reconcile timesheets and provide payroll support
- Support search and hiring processes, including doing job outreach and scheduling interviews
IT Support (15%)
- Provide basic IT support for staff, including printer/scanner upkeep and Internet troubleshooting
- Purchase and set up laptops/related tech needs for employees
- Act as point of contact for IT consultant handling more complex IT support needs
Organizational Support (15%)
- Take meeting notes, organize documents, and track data
- Oversee the general RVC email and phone, ensuring communications are passed on to the appropriate person and that every contact is responded to promptly
- Take the lead on special projects related to internal operations and otherwise provide additional support as needed
General Operations (10%)
- Collaborate with staff in making key strategic decisions affecting RVC’s future
- Engage in deep professional development
- Participate in staff meetings/retreats, attend community events, and otherwise contribute to strengthening the deep roots within our community, both internally and externally
- Submit and track program expenses based on RVC protocol
Skills Required:
- Excellent communication (written and verbal), critical thinking, customer service and organizational skills.
- The ability to work on multiple projects and tasks concurrently and work effectively under pressure.
- The ability to work with a high degree of accuracy and attention to detail.
- The ability to be flexible about changing priorities and manage competing deadlines.
- The ability to work effectively both independently and as a member of a team.
- A positive and professional attitude and demeanor.
- Highest level of discretion in protecting confidential information and preserving database security
- Willingness to take initiative and generate creative solutions to challenges
- Ability to execute routine administrative procedures with a focus on smooth and efficient operation
- Excellent organizational, communication, and interpersonal skills and a commitment to professional conduct in all situations
- Advanced skills in Microsoft Office suite (mail merge, etc.)
What we are looking for:
- Experience with communities of color and grassroots organizations
- Passion for working in the nonprofit sector
- Talent for creating and managing systems
- An eye for creating efficiencies and keeping track of details
- Ability to develop trusting relationships with diverse individuals from many different backgrounds
- Flexibility and adaptability
- Love of continuous learning
- Strong written and oral communication skills
- Able to work some evenings and weekends
- Commitment to our mission and our values of Equity, Integrity, Community, Action, and Transformation
- A great sense of humor!
Work Structure
We provide 23 days of Paid Time Off, 11 paid holidays, and a flexible, family-friendly schedule. We provide medical (zero-deductible HMO and PPO options), dental, vision, short- and long-term disability, life, and AD&D insurance, with RVC covering over 90% of the costs of the insurance package. Transit Orca card available as well.
Benefits
We provide 23 days of Paid Time Off, 11 paid holidays, and a flexible, family-friendly schedule. We provide medical (zero-deductible HMO and PPO options), dental, vision, short- and long-term disability, life, and AD&D insurance, with RVC covering over 90% of the costs of the insurance package. Transit Orca card available as well.
Our Hiring Process & Timeline:
We will review applications on a rolling basis until the position is filled
- We will begin scheduling phone interviews in July.
- We will begin in-person one-hour interviews in August. If you are invited for an in-person interview, we will ask for two work samples relevant to this position, e.g. a process you created, a writing sample, or other relevant materials.
- Finalists will be invited to a second-round one-hour interview, and we will make an offer shortly thereafter.
- We would like to have the selected candidate start in September.
Background Check
A criminal background will not automatically eliminate you from consideration. A criminal history background check will be conducted on the final candidate prior to beginning employment.
Equal Opportunity Employer
RVC is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran status, or any other class protected by law. Assistance and/or reasonable accommodations during the application process are available to individuals upon request. To request assistance or accommodation, please contact [email protected].
